40 years of DESANResearch technology and delivery since 1986
Searchinformatie@desan.nl

Working at DESAN

The ideal flexible part-time job: telephone interviewer in Amsterdam.

Are you curious, friendly and accurate? Contribute to research among consumers, businesses and organisations from the DESAN call centre. No sales—just meaningful conversations.

No telephone salesFour-hour shiftsPaid trainingFlexible availability
Apply nowView the vacancy
A telephone interviewer at work in the DESAN call centre
Guidance for a telephone interviewer at DESAN
Continuously openYou can start immediately after the paid training.
€14.27 per hourgross all-inclusive for employees under 21
€17.83 per hourgross all-inclusive from age 21
4 hoursthe fixed length of a shift
1 week in advancesubmit your availability each week
Amsterdamwork at the office, close to Sloterdijk Station
An experienced telephone interviewer conducts an interview

What will you do?

You conduct telephone interviews for genuine research.

DESAN conducts telephone research among consumers, businesses and organisations throughout the Netherlands for a wide range of clients.

From the Amsterdam call centre, you contact respondents and guide them through a pre-programmed questionnaire. You listen carefully, ask questions accurately and encourage people to participate in a friendly manner.

01
Consumers and businessesYou work on both business-to-consumer and business-to-business research.
02
No salesYou do not sell anything and do not have to offer subscriptions or products.
03
Socially relevantThe answers contribute to research for public and commercial organisations.

Who are we looking for?

Curious, friendly and persuasive.

Experience with telephone interviewing is helpful but not essential. It is more important that you communicate clearly, treat respondents with respect and are motivated to conduct high-quality interviews.

The role is particularly suitable for students looking for flexible part-time work. You work exclusively from the DESAN call centre, so guidance and support are always close at hand.

What we ask

  • At least 18 years old
  • You work at least two shifts per week (four hours per shift)
  • At least senior general secondary education level or equivalent
  • Good command of Dutch
  • An enthusiastic and friendly attitude
  • Persuasiveness and confident communication
  • An accurate and professional working attitude

What we offer

  • Varied and socially relevant work
  • No telephone sales
  • Paid in-house training
  • Ongoing guidance and coaching
  • Zero-hours contract
  • A pleasant and informal working atmosphere
  • Opportunities to develop further

Flexible scheduling

A part-time job that fits well alongside your studies.

You work at least two shifts per week, each lasting four hours. You choose when you are available and submit your availability each week. It can vary from week to week; being available more one week than another is fine. You receive your schedule one week in advance.

Four-hour shiftsManageable shifts that combine well with a day of study.
Daytime or eveningDepending on the research and the availability you provide.
Submit one week in advanceYou decide when you are available.
Always at the officeYou work from the call centre near Amsterdam Sloterdijk Station.

Pay and contract

Clear agreements in advance.

You are employed directly by DESAN on a zero-hours contract. The stated amounts are gross all-inclusive hourly rates; no additional evening or other allowances apply.

Under 21€14.27

Gross all-inclusive per hour worked.

Age 21 or over€17.83

Gross all-inclusive per hour worked.

A supervisor supports a telephone interviewer at work

Training and guidance

You start well prepared.

Before you start calling independently, DESAN provides paid in-house training. Previous experience is therefore not required.

01
In-house trainingYou learn how to conduct an interview, work with the questionnaire and approach respondents professionally.
02
Paid from the start of trainingThe time you spend on training is paid.
03
Start immediatelyAfter the training, you can immediately start on your first research project.
04
Coaching on the jobSupervisors remain available for questions, feedback and further development.

Applying

Briefly tell us why this part-time job suits you.

A detailed cover letter is not required. A short explanation and your CV are sufficient. The vacancy remains open because DESAN regularly recruits new interviewers.

Prefer to apply by email?Send your CV and a short explanation to:werken@desan.nl

Application form

Apply as a telephone interviewer.

Complete the form and attach your CV. Your details will be sent securely to DESAN and used only for this application.

Permitted file formats: PDF, DOC and DOCX, up to 5 MB.
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Frequently asked questions

Practical information about the part-time job.

Do I need experience?

No. Experience with telephone interviews is an advantage but not required. DESAN provides paid in-house training.

Can I work from home?

No. The work is carried out from the DESAN call centre on Transformatorweg in Amsterdam.

How flexible is the schedule?

You work at least two four-hour shifts per week. You choose when you are available each week, and your availability can vary from week to week. You receive your schedule one week in advance.

Is this telephone sales?

No. You conduct interviews for research. You do not sell products, services or subscriptions.

What type of contract will I receive?

You will be employed directly by DESAN on a zero-hours contract.

Until when can I apply?

The vacancy remains continuously open. DESAN regularly recruits new telephone interviewers.